Privacy Policy

This page was last updated 2022-12-27.

Chatohu is a non-profit organisation based in Germany. Chatohu operates the Chatohu Network INC, and the website Chatohu.com, hereinafter referred to as “Chatohu services”.

When it comes to your personal information you may have the right to:

  • Access information being processed (potentially in a reusable format)
  • Have your information erased or object to its use
  • Have your information rectified
  • Request the processing be restricted
  • File a complaint with us or a Data Protection Authority

Some of the above rights can be exercised yourself through IRC Services, see /msg NickServ HELP, with a focus on the commands SETSET PROPERTY and DROP.

In particular:

  • You can access information about your nickserv account and registration;
  • You can update this information yourself;
  • You can delete your information from our database.

You may also exercise your rights by contacting policy@chatohu.com. If you wish to file a complaint, see the website of the German Authority for Privacy Protection for their contact details.

When using Chatohu services, Chatohu Network may work with the following personal information about you:

  • Nickname on the Chatohu Network
  • E-mail address
  • IP address/hostname
  • Name and version of the software you use to connect to us
  • Name and project affiliation
  • Other information about your role, including if you volunteer for us
  • Data regarding our interactions with you

We may also process any data you send when you use the network – for instance messages you send which may contain your personal data are processed by our servers, and we log actions you carry out through our services, messages you send to our staff or support mechanisms.

This data may be used for the following purposes:

  • To improve and debug the Chatohu services.
  • To manage your relationship with Chatohu Chat.
  • Account management.
  • Protection of our staff, users, and Chatohu services from abuse.
  • To enable you to reset your password.
  • To contact you in relation to project registration, sponsorship, and channel namespace management.
  • To respond to support inquiries by email or our support system.
  • Compliance with valid legal processes and legislation.

Where data is necessary to run our service, the Lawful Basis we use will generally be “Legitimate Interest” – i.e. the genuine need of Chatohu to process data on you while operating a service which you benefit from, and where you have chosen to use the service, in order to make it available to you and others. In rare instances where required by law to hold or process data, our lawful basis may be “Legal Obligation” or “Public Task”.

We will generally not process data on you which is “Special Category”.

Chatohu does not collect or log private or public IRC messages. However, users may privately log messages they send and receive so be mindful of the personal information you share as it may be logged by third parties, which is beyond the control of Chatohu.

Chatohu will not share your data with third parties for direct marketing purposes.

Chatohu normally stores your data collected on the IRC network for the purpose of debugging and restoration for no more than 60 days after you last connect to the network, or delete your account. Whichever comes last.

Data collected for the purposes of recording and mitigating abuse may be kept for up to 365 days after the abuse occured, or the mitigation ended, whichever comes last. The following information is covered by this policy:

  • network bans (target, setter, reason, duration, timestamp, known aliases)
  • connections affected by network bans (nickname, username, hostname, IP address, timestamp of effect)
  • account registrations for the purposes of network policy violation (email address, nickname, username, hostname, IP address, timestamp, known aliases)

Data collected by email or our support system in relation to project registration, sponsorship and channel namespace management will be stored at least until the project is deregistered or the sponsorship is terminated, this information may be stored for longer for purposes of restoration.

Data collected by other means will be reviewed yearly and any data no longer needed for the purposes it was originally collected for will be deleted.

When using Chatohu services your data may be transferred to and/or processed outside of the European Union; Brazil; California, USA or territories with an EU adequacy decision under GDPR, when such processing occurs Chatohu has put appropriate safeguards in place to guarantee your rights and freedoms, primarily through standard contractual clauses.

Chatohu reserves the right to change this policy at any time, without notice. The currently active version can be found on this website.

For any inquiries or concerns about how Chatohu process your data, please email policy@chatohu.com.